You need a competent and experienced service provider that has a strong reputation and is likely to remain in business for a long time. Having a strong network and trusted reputation are also an advantage.

The reliability of the service depends on the team providing it. You should find out how long the company has been delivering payroll service and whether all its specialists have relevant tax expertise as well as prior work experience.

Service providers may use different pricing strategies. Choose a service provider whose pricing model best fits your business needs. Before signing the agreement, make enquiries and discuss all cost items (incl. start-up, current and hidden costs). Our solutions are always tailored to client needs and explained in depth before the agreement is signed.

Unexpected surprises may damage the relationship.

Complex and time-consuming payroll management may eat up a lot of your time and resources. When you don’t have to handle it in-house, you can focus on creating higher value in your core business.

The service provider must understand the nature of your business, meet your requirements and, above all, complete the work on time. Your payroll partner should also be sufficiently flexible and able to scale the service up or down in line with your business needs.

Good payroll service providers are proficient in all laws and regulations relevant to payroll delivery.

Make sure that doing business with the service provider is easy. When necessary, ask for references and testimonials.

Make sure that your service provider truly appreciates you and wishes to be your partner. Review their previous track record and make clear that you are interested in seamless communication and the service provider’s availability at the agreed time. You need to interact with your service provider on an ongoing basis. For BDO, excellent client service is one of our core values.

The service provider must use modern data processing technologies and security systems that are GDPR-compliant while meeting the client’s payroll processing, interface and other requirements.

When you decide to outsource the payroll function, you will not have to deal with payroll software administration, upgrade and maintenance issues.

Payroll service providers have sufficient technical resources to quickly process any payroll regardless of its complexity. Unlike most employers, they can also accommodate a temporary influx of seasonal workers without investing in additional resources that cannot be used during the rest of the year – as service providers we always work in teams of two to ensure uninterrupted service.

The lay-off, recruitment and training procedures for in-house staff may last for months while the implementation of payroll outsourcing is a one-off cost and activity.

Payroll outsourcing will give management peace of mind, enabling them to better focus on running the business.